We hope you are delighted with your purchase, however if you need to return the jewelry we will happily accept the return of items if they meet all of the following requirements.

Within 14 days of receipt, unused, non-personalized and with the original brand packaging.

Please be aware that under no circumstances can we accept returns on personalized jewelry that has been engraved specifically for your order, unless it is deemed faulty. Also, we do not accept the return of earrings for hygiene reasons.

Silver is a soft metal and is prone to pick up surface scratches during wear, this is quite normal. We cannot accept responsibility for items that have become badly damaged from abrasive scratching on the surface of the jewelry, which has then impacted on the legibility of the engraving, regardless of the amount of time the child has worn the jewelry. We have rigorous quality control and the jewelry is sent in perfect condition. Children's jewelry is not a toy and it should be worn with care as with adult jewelry. We recommend supervision particularly with babies wearing jewelry.

RETURNS
Molly Brown London
Synergy Retail
Crow Lane Industrial Estate
Ravens Way
Northamptonshire
NN3 9UD
United Kingdom

We recommend you use a Signed For or Recorded Delivery service.

If you believe there is a fault with your item please email [email protected] with your order number and a photo of the affected issue so we that can quickly resolve this for you.